TENZARIS O L U T I O N S
BUILD · AUTOMATE · EVOLVE

SOLUTIONS / WHATSAPP CHATBOT

A WHATSAPP CHATBOT
THAT KNOWS WHEN TO STEP ASIDE.

Customers expect a quick answer on WhatsApp, at any hour. A good chatbot handles the routine questions and bookings, and passes anything unusual to a person with the whole conversation attached.

WHAT THE CHATBOT DOES

Answers the usual questions

Opening hours, prices, directions and how things work, in your own words and approved by you.

Takes bookings and requests

Collects the details your team needs and puts them in a queue for the right person.

Hands over to a person

Anything it is not sure about goes to your team with the conversation attached, so customers never repeat themselves.

Works after hours

Customers get an answer at night and on weekends, and your team follows up in the morning.

Email as well

The same assistant can draft replies to emails for you to approve.

Your data stays under your control

Customer data is kept on a server you control, not shared across businesses.

HOW IT WORKS

FOUR STEPS,
NO SURPRISES.

  1. Talk it throughYou tell us how your business works today and what you want to fix.
  2. Agree the planWe agree what is included, what it costs and when it is ready, in writing.
  3. Build and reviewYou see a working version early and we adjust it with you.
  4. Launch and supportWe put it live, show you how to use it and stay available afterwards.

WHO IT SUITS

IS THIS
FOR YOU?

Small and medium businesses that get the same questions every day, miss messages after hours or spend too long answering the same thing.

QUESTIONS

STRAIGHT
ANSWERS.

Will customers know they are talking to a chatbot?

We recommend saying so. Clear wording builds trust, and a button to reach a person is always available.

Can it say the wrong thing?

It only answers from information you have approved, and passes everything else to a person.

Do I need the WhatsApp Business API?

Automatic replies on WhatsApp use the WhatsApp Business platform. We help you set it up and explain the costs first.

Can it work with my existing tools?

Often yes. We connect it to calendars, payment tools and spreadsheets where they offer an interface.

RELATED

HAVE A REAL PROBLEM TO SOLVE? / 06

LET'S BUILD
WHAT'S NEXT.

Have an idea, a workflow that needs fixing, or a system that should be doing more? Tell us about it.

Choose whichever works for you. No sales maze, just a direct conversation.

TZ / CONTACT
CHANNELS OPEN