Choose when they go out
Reminders can be sent 48 hours, 24 hours or 2 hours before the visit, in any combination.
SOLUTIONS / REMINDERS
APPOINTMENT REMINDERS
THAT CUT NO-SHOWS.
An empty slot costs the same whether the patient forgot or cancelled too late. Automatic reminders by WhatsApp or email make forgetting much less likely, and give people an easy way to move or cancel.
WHAT THE REMINDERS DO
WhatsApp first, then email
Each message goes by WhatsApp when it can, otherwise by email, so patients get it where they will see it.
Quiet hours
Messages are held back overnight, so nobody is woken up for a reminder.
Easy to move or cancel
The patient replies to cancel or move, which frees the slot for someone else.
Respects STOP
A patient who asks to stop reminders is left alone from then on.
Confirmation when booked
A confirmation goes out the moment the appointment is made, moved or cancelled.
HOW IT WORKS
FOUR STEPS,
NO SURPRISES.
- Talk it throughYou tell us how your business works today and what you want to fix.
- Agree the planWe agree what is included, what it costs and when it is ready, in writing.
- Build and reviewYou see a working version early and we adjust it with you.
- Launch and supportWe put it live, show you how to use it and stay available afterwards.
WHO IT SUITS
IS THIS
FOR YOU?
Practices, clinics, salons and consultants who book people into time slots and lose income when they do not arrive.
QUESTIONS
STRAIGHT
ANSWERS.
How many reminders should I send?
One reminder the day before suits most practices. Some add a short one two hours before, and you can switch each on or off.
Do reminders work for appointments reception books by hand?
Yes. Any confirmed appointment in the diary gets its reminders, whoever booked it.
Will patients be messaged late at night?
No. You set quiet hours, and messages wait until they end.
What if a message cannot be delivered?
Reception gets a task to phone that patient, so nobody is silently missed.
RELATED
Online booking and appointment systemsThe full service behind this page.READ MORE ↗Medigate CareThe ready-made booking and practice assistant for doctors, dentists and physiotherapists.READ MORE ↗AI Agents and Automation for BusinessPractical AI agents and automation for South African businesses: answering messages, sorting documents and handling routine admin, with a person in control.READ MORE ↗Online Booking for DentistsOnline booking for dental practices: patients book on WhatsApp or your website, each dentist has their own diary and reminders cut missed visits.READ MORE ↗
HAVE A REAL PROBLEM TO SOLVE? / 06
LET'S BUILD
WHAT'S NEXT.
Have an idea, a workflow that needs fixing, or a system that should be doing more? Tell us about it.
Choose whichever works for you. No sales maze, just a direct conversation.
TZ / CONTACT
CHANNELS OPEN
CHANNELS OPEN