Bookings and calendar
Patients book, move and cancel in a chat. Every practitioner has a calendar with out of office dates, and you choose whether bookings confirm automatically or reception approves them.
PRODUCT / TENZARI CARE
TENZARI CARE
YOUR FRONT DESK, ANSWERED AROUND THE CLOCK.
Medigate Care gives a South African practice an assistant that books appointments on WhatsApp and your website, keeps one calendar for every practitioner, reminds patients before the visit, and handles script and sick note requests.
INSIDE TENZARI CARE
A DAY AT
YOUR FRONT DESK.
These are the real screens and the real printed documents, not mock-ups. They move on their own: use the arrows or dots to pick one.
Tap a screen to enlarge it
Patients choose who they seeAt a practice with more than one practitioner, the chat shows who is available as buttons. The booking carries on with the person they pick.
WHAT PRACTICES GET
Reminders and confirmations
Automatic confirmations and reminders by WhatsApp or email, with quiet hours, and STOP respected.
Chat and WhatsApp for your website
Your practice gets a client ID and one line of code. The chat only works on the websites you register.
Scripts and sick notes
Requests go to the patient's own doctor, who issues the PDF in the practice's own layout. Header, footer, logo and fields are set up with simple forms.
Patient and family profiles
Health details collected in chat or on a printable form, with identity checks before anything private is shared.
Staff roles and data kept apart
Doctors, reception, nurses and managers each see what they need. Each practice's data is stored separately and encrypted.
HOW IT WORKS
FOUR STEPS,
NO SURPRISES.
- Choose a planChoose how many staff logins you need. Bookings, calendar, chat, scripts and sick notes are all included.
- Pay onlineSign up and pay securely with PayFast. Your practice switches on as soon as payment clears.
- Set up your practiceAdd your doctors and staff, opening hours and the layout of your scripts and sick notes.
- Add the code to your websitePaste one line and patients can chat and book from your site.
WHO IT SUITS
IS THIS
FOR YOU?
Doctors, dentists, physiotherapists and other practitioners who want fewer missed calls, fewer no-shows and less paperwork, and patients who want to find a practice and book without waiting on hold.
QUESTIONS
STRAIGHT
ANSWERS.
What does Medigate Care cost?
Medigate Care is one plan with everything included. One monthly price covers the first 5 users and each extra user is added to it. You say how many people need a login and see the total before you pay. Current prices are on the Medigate Care site.
Does it give medical advice?
No. It books and moves appointments, answers questions about the practice and passes anything clinical to a person. Emergency wording gets emergency numbers straight away and alerts staff.
Where is practice data kept?
Each practice has its own separate, encrypted data. Patient content is never mixed between practices.
Can patients find our practice?
Yes, if you choose to be listed. The public directory shows only your practice name, kind and area.
RELATED
Online booking and appointment systemsOnline booking and calendars for South African appointment businesses: customers book online or on WhatsApp, and confirmations go out automatically.READ MORE ↗WhatsApp and email automationAnswer WhatsApp and email messages with replies you approve, hand the rest to your team, and keep customer data on your own server.READ MORE ↗
HAVE A REAL PROBLEM TO SOLVE? / 06
LET'S BUILD
WHAT'S NEXT.
Have an idea, a workflow that needs fixing, or a system that should be doing more? Tell us about it.
Choose whichever works for you. No sales maze, just a direct conversation.
TZ / CONTACT
CHANNELS OPEN
CHANNELS OPEN