Book in a chat
A patient says what they need and gets offered real free times with the right practitioner.
SOLUTIONS / WHATSAPP BOOKING
WHATSAPP BOOKING
FOR MEDICAL PRACTICES.
Most patients already use WhatsApp every day. Medigate Care lets them ask for a time, move it or cancel it in the same chat, while your team sees every request in one calendar.
HOW IT WORKS FOR PATIENTS AND RECEPTION
One calendar per practitioner
Each doctor has their own diary, with leave dates and opening hours respected, so double bookings do not happen.
Move or cancel without calling
Patients reply to change an appointment, and the diary updates straight away.
Confirm automatically or by reception
You choose per practice or per doctor whether bookings confirm at once or wait for reception to approve.
Confirmations and reminders
Patients get a message when booked and a reminder before the visit, with quiet hours so nobody is messaged at night.
A queue for reception
Anything the assistant cannot do goes to a task queue with the conversation attached.
HOW IT WORKS
FOUR STEPS,
NO SURPRISES.
- Talk it throughYou tell us how your business works today and what you want to fix.
- Agree the planWe agree what is included, what it costs and when it is ready, in writing.
- Build and reviewYou see a working version early and we adjust it with you.
- Launch and supportWe put it live, show you how to use it and stay available afterwards.
WHO IT SUITS
IS THIS
FOR YOU?
Practices that lose bookings to unanswered calls, or whose reception spends the day on the phone arranging and moving appointments.
QUESTIONS
STRAIGHT
ANSWERS.
Do patients have to install anything?
No. They use WhatsApp, or the chat on your website, exactly as they already do.
Can reception still book by phone?
Yes. Reception can add and change appointments in the staff portal, and patients still get their confirmation.
Does the assistant give medical advice?
No. It handles bookings and practice questions and passes anything clinical to a person. Emergency wording shows emergency numbers and alerts staff.
What does WhatsApp booking cost?
Medigate Care is priced monthly by practice size. Current plans are on the Medigate Care site.
RELATED
Online booking and appointment systemsThe full service behind this page.READ MORE ↗Medigate CareThe ready-made booking and practice assistant for doctors, dentists and physiotherapists.READ MORE ↗AI Agents and Automation for BusinessPractical AI agents and automation for South African businesses: answering messages, sorting documents and handling routine admin, with a person in control.READ MORE ↗Appointment Reminders That Reduce No-ShowsAutomatic WhatsApp and email appointment reminders for clinics and service businesses in South Africa, with quiet hours and one-tap replies.READ MORE ↗
HAVE A REAL PROBLEM TO SOLVE? / 06
LET'S BUILD
WHAT'S NEXT.
Have an idea, a workflow that needs fixing, or a system that should be doing more? Tell us about it.
Choose whichever works for you. No sales maze, just a direct conversation.
TZ / CONTACT
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