Requests go to the right doctor
Each request is sent to the patient's own doctor, not a shared inbox.
SOLUTIONS / SCRIPTS AND SICK NOTES
SCRIPT AND SICK NOTE REQUESTS
WITHOUT THE PHONE QUEUE.
Patients ask for repeat scripts and sick notes all day, and each request interrupts reception. Medigate Care takes the request in a chat, sends it to the patient's own doctor, and the doctor issues it in the practice's layout.
HOW REQUESTS ARE HANDLED
The doctor decides
Nothing is issued until the doctor reviews it. The assistant never prescribes or decides clinical matters.
Your own layout
Header, footer, logo, practice number and fields are set up with simple forms, globally or per doctor.
A PDF the patient can use
The issued script or note is made as a PDF and sent to the patient.
A record of what happened
Each request, decision and document is logged against the patient.
Reception sees what is waiting
A queue shows what is outstanding, so nothing sits unread.
HOW IT WORKS
FOUR STEPS,
NO SURPRISES.
- Talk it throughYou tell us how your business works today and what you want to fix.
- Agree the planWe agree what is included, what it costs and when it is ready, in writing.
- Build and reviewYou see a working version early and we adjust it with you.
- Launch and supportWe put it live, show you how to use it and stay available afterwards.
WHO IT SUITS
IS THIS
FOR YOU?
Practices that spend a lot of reception time on routine paperwork requests, and doctors who want to review and issue them in one place.
QUESTIONS
STRAIGHT
ANSWERS.
Does the assistant prescribe anything?
No. It collects the request and routes it. A doctor reviews and issues every script and sick note.
Can each doctor have their own layout?
Yes. You can set a practice layout and give a doctor their own where needed.
Can patients request a sick note for a day that has passed?
The doctor decides. The assistant only records what the patient asks for and passes it on.
Is this part of the bookings plan?
Scripts and sick notes are part of the clinical add-on for Medigate Care. Current plans are on the Medigate Care site.
RELATED
Online booking and appointment systemsThe full service behind this page.READ MORE ↗Medigate CareThe ready-made booking and practice assistant for doctors, dentists and physiotherapists.READ MORE ↗AI Agents and Automation for BusinessPractical AI agents and automation for South African businesses: answering messages, sorting documents and handling routine admin, with a person in control.READ MORE ↗Appointment Reminders That Reduce No-ShowsAutomatic WhatsApp and email appointment reminders for clinics and service businesses in South Africa, with quiet hours and one-tap replies.READ MORE ↗
HAVE A REAL PROBLEM TO SOLVE? / 06
LET'S BUILD
WHAT'S NEXT.
Have an idea, a workflow that needs fixing, or a system that should be doing more? Tell us about it.
Choose whichever works for you. No sales maze, just a direct conversation.
TZ / CONTACT
CHANNELS OPEN
CHANNELS OPEN